Privacy Policy

This Privacy Policy explains how WebDash Inc. ("WebDash," "we," or "us") collects, uses, and protects information about you when you use our AI-powered website building platform and related services (collectively, the "Services").

WebDash is an AI website builder that enables businesses to create, customize, and manage websites using artificial intelligence. By using our Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

We collect several types of information to provide and improve our AI website building services:

**Account Information:** Your name, email address, company information, and authentication credentials when you create an account.

**Payment Information:** Payment details processed securely through Stripe, including billing address and payment method information. We do not store your full credit card details on our servers.

**Website Data:** Content, images, design preferences, and configurations for websites you create using our platform. This data is stored using Firebase and local storage to ensure your websites function properly.

**Usage Analytics:** Through Services, we collect information about how you interact with our platform, including page views, feature usage, session recordings, and user behavior patterns to improve our services.

**AI Interaction Data:** Conversations and requests you make to our AI features, which utilize OpenAI's services to generate website content and provide recommendations.

**Technical Information:** Device information, browser type, IP address, operating system, and other technical identifiers collected automatically when you use our Services.

**Communication Data:** Messages you send us and automated emails we send through Mailgun for security notifications, account updates, and platform communications.

We use the information we collect to:

**Provide AI Website Building Services:** Process your requests, generate website content using AI, and maintain your website configurations and data.

**Process Payments:** Handle subscription billing and payments securely through Stripe's payment processing platform.

**Platform Analytics:** Analyze usage patterns through Services to understand how our platform is used and identify areas for improvement.

**Communication:** Send you important account notifications, security alerts, product updates, and support communications via Mailgun.

**AI Improvement:** Use interaction data to improve our AI models and provide better website generation and customization features.

**Technical Operations:** Maintain platform performance, troubleshoot issues, and ensure security using our AWS and N8N infrastructure.

**User Experience:** Personalize your experience and provide relevant features based on your usage patterns and preferences.

As an AI-powered website builder, we want to be transparent about how AI affects your data:

**AI Content Generation:** Your requests and interactions with our AI features are processed using OpenAI's services to generate website content, suggestions, and customizations.

**Data Training:** We do not use your personal website content or business information to train AI models. However, general usage patterns may inform platform improvements.

**AI Decision Making:** Our AI systems analyze your preferences and behavior to provide personalized website recommendations and content suggestions.

**Data Retention:** AI interaction logs are retained for service improvement and troubleshooting purposes, with appropriate security measures in place.

We implement comprehensive security measures to protect your information:

**Infrastructure Security:** Our platform runs on secure AWS infrastructure with industry-standard security protocols and monitoring.

**Data Encryption:** Sensitive data is encrypted both in transit and at rest using industry-standard encryption methods.

**Access Controls:** Strict access controls limit who can access your data, with regular security audits and monitoring.

**Payment Security:** All payment processing is handled by Stripe, which maintains PCI DSS compliance and does not allow us to access your full payment details.

**Regular Backups:** Your website data is regularly backed up to prevent data loss and ensure service continuity.

However, no security system is completely impenetrable, and we cannot guarantee absolute security of your information.

We use PostHog for comprehensive analytics to improve our platform:

**User Behavior:** We track how you navigate and use our platform, including clicks, page views, and feature interactions.

**Session Recordings:** Some user sessions may be recorded to understand user experience and identify areas for improvement.

**Performance Metrics:** We monitor platform performance, loading times, and technical metrics to ensure optimal service delivery.

**A/B Testing:** We may conduct tests to improve user experience and platform functionality.

You can opt out of certain analytics features through your account settings, though this may limit some platform functionality.

WebDash operates globally, and your information may be transferred to and processed in countries other than your own:

**Data Centers:** Our services utilize AWS data centers and other infrastructure located in various countries.

**Third-Party Services:** Our service providers (Stripe, OpenAI, PostHog, etc.) may process your data in their respective locations.

**Cross-Border Transfers:** We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions where applicable.

By using our Services, you consent to the processing and transfer of your information as described in this policy.

You have several options regarding your information:

**Account Management:** Update your profile information, email preferences, and account settings at any time through your dashboard.

**Data Access:** Request access to the personal information we have collected about you.

**Data Deletion:** Request deletion of your account and associated data, subject to legal and operational requirements.

**Analytics Opt-Out:** Limit certain analytics tracking through your account settings, though core functionality may be affected.

**Email Communications:** Unsubscribe from marketing emails while continuing to receive important account and security notifications.

**Cookie Management:** Control cookie settings through your browser, though this may impact platform functionality.

We retain your information for as long as necessary to provide our Services:

**Active Accounts:** Information is retained while your account is active and for a reasonable period after account closure.

**Website Data:** Your website configurations and content are retained as long as you maintain your subscription.

**Analytics Data:** Usage analytics may be retained for up to 2 years for platform improvement purposes.

**Legal Requirements:** Some data may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.

You can request data deletion at any time, subject to legitimate business needs and legal requirements.

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

**Notification:** We will notify you of material changes by email or through our platform.

**Effective Date:** Changes take effect on the date specified in the updated policy.

**Continued Use:** Your continued use of our Services after changes indicates acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.